Frequently Asked Questions

We take pride in our commitment to providing fresh, high-quality jerky. To ensure this, all orders are processed in the sequence they are received, with a preparation time of 3-5 business days. Promotions may cause shipping delays. Thank you for your patience and understanding.

Thank you for your patience and understanding. 

We don't use preservatives or any chemicals to prolong shelf life of our products. Please keep jerky in sealed package at room temp for 5 days. Once opened, product should either be consumed within 3-days or stored in the refrigerator to retard spoilage. 

** For tri tip jerky, please keep them in the fridge until ready to consume. Just pop them in the microwave for 5-7 secs to refresh the product. 

There is no refund or exchange on our jerky products due to safety issues. If there is problem with our products regarding to spoilage or shipment, please reach out to us at thebayjerky@thebayjerky.com

Ingredients : soy sauce, chicken bouillon, honey, wheat, sugar, pepper, chili, lemongrass, galangal. 

Our products commonly contain allergens such as: wheat, soy and honey. 

We ship our products to anywhere within USA. 

We do pre-ordering on our website to ensure the freshness of all orders. Once your orders are ready for pickup, we will reach out via emails or text messages. 

Pick up locations: ELK GROVE, CA and  SAN JOSE, CA